Tuesday, June 16, 2009

CALL CENTER ASSOCIATES - Manulife Business Processing Services - Quezon

Responsibilities:

Execute a broad range of insurance, financial administration processes or medical claims adjudication
Process calls (inbound and outbound) to effectively meet customer needs within established productivity goals and turnaround times
Follow established guidelines in providing customers accurate information regarding their insurance policies and plans
Update client information on the system as required

Requirements:

Candidate must possess at least a Bachelor's Degree in any 4-year or 5-year course.
Effective English written and verbal communication skills is necessary
With at least 3months working experience in customer service
Applicants must be willing to work in Diliman,Quezon City
Candidates must be willing to work in the night shift (8pm-5am, 9pm-6am, 10pm-7am), Mondays to Fridays only

We offer competitive compensation and benefits package to qualified applicants. To know more about Manulife Financials visit our website at www.manulife.com. You can also visit our office at the Manulife Building, UP Northscience and Technology Park, Commonwealth Avenue, Diliman Quezon City. Recruitment Center is open from 8am to 8pm. Bring your updated CV/Resume and Transcript of Records.

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