Customer Finance Assistant - Emerson Electric Asia - Pasig

Responsibilities:
To enter orders for AO-PAM and MHM products to customer’s request dates within agreed service levels and in accordance with supply, product and system requirements.
Receives and enters 475/375 and MHM Purchase orders via email from Local Business Partners, Emerson divisions and customers Worldwide;
Checks the accuracy of the purchase orders (e.g. Unit price, item being ordered, bill to and ship to address, payment terms) and informs customers regarding the revision required;
Requests set-up of Bill to and ship to address to Customer Financial Services (CFS);
Ensures orders are entered according to the specific rules on trade and compliance;
Schedules orders based on requested delivery date and inform customers if this date cannot be met;
Coordinates with AO Sales Group regarding prioritization of backlog orders;
Coordinates with Procurement and Distribution regarding the plan shipments from supplier for order scheduling and level loading;
Receives and responds to enquiries within agreed service levels with a high sense of urgency and customer focus;
Accurately processes change, cancellation, credit note and additional orders within the agreed time scales.
Communicates with customers if needed to resolve order issues;
Ensures that customers are responded to in a professional and courteous manner.

Requirements:
Candidate must possess at least a Bachelor's/College Degree , Engineering (Industrial), Business Studies/Administration/Management, Logistic/Transportation or equivalent.
Minimum of two (2) years experience in a Customer Service, Supply Chain or Logistics Industry.
Computer literacy on MS Word, Basic MS Excel, MS Access and MS PowerPoint.
Effective and efficient interpersonal skills.
Strong analytical skills, attention to details and results-oriented.
Highly motivated and driven to succeed.
Willing to work on flexible work schedules.
Above average verbal and written English communication skills.
Experience in using any ERP system (Oracle, JDE, SAP, etc.)

We are also entertaining walk-in candidates. Come to the 35th Floor UnionBank Plaza, Meralco Avenue, corner Onyx Street, Ortigas Center Pasig City from Mondays to Fridays between 9 a.m. to 6 p.m., and bring a copy of your resume and a valid ID. Feel free to bring a friend or invite your colleagues to have a walk-in as well. We are continuously hiring in the fields of Engineering, Finance, IT, Customer Service, Supply Chain Logistics, Marketing, Analytics and Human Resources. Emerson Manila Shared Services Corporate Human Resources E-mail address: msource@emerson.com (Please regularly check your emails)