Responsibilities:
The Systems Engineer is responsible for maintaining, configuring, troubleshooting, and investigating all Data Systems Hardware and Software products located throughout EMEA, in order to meet operational and client requirements. The Systems Engineer will take escalated incidents from the Service Desk and resolve within agreed SLAs. The Systems Engineer will work with the Data Specialist teams to implement new Data Infrastructures.
Requirements:
Candidate must be at least a Microsoft Certified Professional (MCP).
Microsoft Certified Systems Engineer (MCSE), preferred.
Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology or equivalent.
At least 3 year(s) of working experience in Windows Email environment, 2nd/3rd line technical support experience in a large, multi-site Windows Exchange environment is required for this position.
Candidate must have proven ICT skills in the Data \ Server field with a service orientated attitude.
Previous call center experience in the same capacity will be an advantage.
Must be willing to provide 24x7 availability on a rotational basis.
Applicants must be willing to work in shifting schedules preferably graveyard shift in Pasig City.
Applicants should be Filipino citizens or hold relevant residence status.
Sitel Ortigas
2nd Floor The Centerpoint Building
Julia Vargas Avenue cor. Garnet Road,
Ortigas Center, Pasig City 1600
Tel.: 860-0000
Fax: 634-5414
Bring 2 copies of your updated resume and a valid ID.
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