Responsibilities:
Interfaces with clients/potential clients via email or conference call on a day-to-day basis to understand their requirements on eLearning course authoring tool
Provides troubleshooting and interim solutions for clients
Works with developer on aspects of QA/testing of eLearning course authoring tool
Liaises with business development manager to convert customer requirements to product development roadmap to maximize sales opportunities in the marketplace
May be involved in conducting training of eLearning course authoring tool to clients/partners via WebEx or video conferencing
Requirements:
Bachelor's Degree or equivalent in information technology or related discipline
Minimum 2 years experience in customer-handling role
Experience in Java, web applications is an advantage
Excellent written & verbal communications skills in English
Excellent presentation & interpersonal skills
Knowledge of eLearning or education field an advantage
Interested parties, please send your CV with your current and expected salary by email to ndsacareers@netdimensions.com Please visit our web site on www.netdimensions.com . Personal data are collected for recruitment purpose only.
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