Employee Relations Specialist - Sitel Philippines Corporation - Pasig

Responsibilities:
• Responsible for providing support for all Corporateoffice based associates in extending appropriate services to said associates.
• Responsible for gathering information on associate attitudes toward work environment and supervision received to facilitate resolution of employee relations problems.
• Gathers information on associates' feelings about factors that affect associate morale, motivation, and efficiency.
• Prepares necessary reports needed by the business.
• In charge of assisting the Country ER Manager in ensuring proper implementation of corporate driven activities, programs, announcements, projects and events.
• Assists the Country ER Manager in managing employee relations needs of the Country, such as, but not limited to corporate policies and procedures to meet program goals and objectives.
• Performs related duties as required.

Requirements:
2 years of employee relations experience preferably in a customer contact center environment
Ability to plan and conduct employee development programs.
Knowledge of personnel management practices and principles preferably on supervisory practices and principles.
Ability to develop strategic employee relations plans.
Ability to present information clearly and concisely.
Ability to develop effective working relations with individuals in a large and complex organization; equal employment opportunity/affirmative action, and employee relations management programs

Sitel Ortigas 2nd Floor The Centerpoint Building Julia Vargas Avenue cor. Garnet Road, Ortigas Center, Pasig City 1600 Tel.: 860-1111 Fax: 634-5414 Mondays through Fridays/9am until 6pm Walk-In applicants are welcome.