Desktop Support Engineer - MDi

RESPONSIBILITIES:
Provides computers and accessories to currently and newly hired employees.
Provides high level remote and onsite support for technical problems and issues.
Requests shared drive access for users
Responsible in assisting users on how to work from home
Install and uninstall applications.

Investigates hardware problems and performs minor system hardware and communication connection repairs
Performs basic diagnostic testing, installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware.
Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripherals equipment problems make repairs and corrections
Provides full support and troubleshooting for desktop and laptop
Software installation on hard disk drive such as Windows operating system, 95, 98, 98se, ME, NT, 4.0, 2000, XP, Server 2000, MS office, 97, 2000, XP, 2003 etc.
The position will be responsible fir the PC troubleshooting, assembly, software installation, LAN access setup and configuration, internet and e-mail set-up, hardware repairs and maintenance, hardware inventory;
Will likewise ensure timely and accurate response to the user’s concern troubleshooting and technical problems
Assist in the completion of the migration project;
Ensure that project timeline is met
Provide assistance in installation ,configuration, upgrades and maintenance of computer software, application software and hardware
Helps in the implementation of anti-virus definition updates; ensure that all clients’ anti-virus application is running successfully
Diagnose and resolve technical “faults” which prevent users in connecting with their systems

REQUIREMENTS:
Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology or equivalent.
Required skill(s): technical support, hardware troubleshooting, lan/wan administration, ticket handling, customer support skill, Preventive Maintenance.
At least 1 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in Makati,Libis,Shaw,Ortigas.
Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer - Hardware or equivalent.
25 Full-Time positions available.

Please visit www.mdi.net.ph to know more about Micro D Internation Inc. Interested applicants must submit an on-line application through our career portal. This job advertisement is listed at the MDi Career Site. We accommodate WALK-IN applicants! You may also send your most updated CV to lalinas@mdi.net.ph Contact us@8122124